How do I cancel a completed Paypal payment or request a refund?

How do I cancel a completed Paypal payment or request a refund?
October 9, 2018 No Comments helptechie

Once the payment is marked as completed, it can no longer be canceled. However, you can request a refund for a completed payment. To request a refund, send an e-mail to the seller or call paypal technical support. Ask the seller to visit the page Transaction details regarding the transaction, and then click Send a refund. You can request a refund up to 180 days after payment for the product.
Here’s how to find the seller’s contact information:

  1. Click Activity .
  2. Click the transaction for which you’d like a refund.
  3. Use the contact information to send an email to the seller.

If the seller does not agree to refund your payment, you can open a dispute in the Resolution Center . You can open a dispute if you do not receive the product or if you have received something that does not correspond to the seller’s description. (you must open a dispute with PayPal within the period specified in the transaction details.)

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